"The right dealer with the right price!"
Dear Mr. Mann,
Let me take this opportunity to express how satisfied I am with my recent automobile transaction at Stevens Creek Chrysler Jeep Dodge. Because this was my first American made vehicle purchase in quite a number of years, I wanted to be sure I was buying a quality car from a trustworthy dealer and at the right price.
From the time I first came into the showroom to finalizing the paperwork, I was treated in a most friendly and couteous manner. Your staff and managers went out of their way to answer questions about the car, its safety features, the warranty and financing options. Another important factior in my selection was dealer service. It became obvious when touring the Service Dept, that I could rely on factory support and experienced technicians to help me get the most out of my car for years to come.
I'd like to close by saying I would not hesitate recommending your dealership to my friends and relatives. I know they will find the same great attitude and satisfying experience in buying their next car from such a trustworthy source. Why go anywhere else when you can get "the best from the best" at Stevens Creek Chrysler Jeep Dodge.
R. Parsons,CDR US Navy Ret.
"In and out in 30 minutes"
My wife and I finally decided it was time to get a new car. Since we have kids, we needed to get something with a lot of room but with gas prices these days, we thought that a SUV would be too much of a burden on our wallets.....To make a long story short, we narrowed it down to the Chrysler Town & Country. After being jerked around at other local Chrysler dealerships, I found Stevens Creek Chrysler Jeep Dodge and decided to email Scott DePeralta, the Fleet & Internet manager. I let him know what I wanted in options and how much I can afford. He responded within 5 minutes and suprising to me he actually quoted me well under my intended budget. When I arrived at the dealership, the car was already washed and cleaned and the paperwork was already printed out. After a few signatures my family and I were on the road grinning from ear to ear!!! Bravo Scott!!!!
D. Dinero,San Jose
"Easy as easy can be!!"
I had very bad credit and the guys at Stevens Creek Dodge helped get me financed!!! The Internet Manager, Scott DePeralta was so helpful. He answered all my questions and took away the "bad feeling" most dealerships give to buyers. I have recommended Scott to all my friends, family, and co-workers. Im glad that Scott can change the sterotype that salesmen have. If you ever need a car, truck, van, or SUV, see Scott DePeralta and his team of automotive professionals over at Stevens Creek Dodge!!!!
M. Johnson,San Francisco
"Scott G. Langton/Fleet Manager, you are the man! "
I was in the market for seven months trying to locate and then negotiate a 2011 Dodge Challenger SRT8. All of my previously and multiple Southern California dealership dealings always ended in frustration and disappointment. Then on one last night searching the Internet for available inventory, I ran across a potential positive match at Stevens Creek Chrysler Jeep Dodge 4100 Stevens Creek Blvd
San Jose, CA 95129. Within minutes of placing my Internet bid, the customer service department had made telephone contact with me which lead to a quick car buying relationship the very next day. All I can say is that Scott Langton took the initiative and provided the no nonsense professionalism that all Dodge dealerships should use for their car buying customers. After we closed the deal over the phone, I flew in San Jose International Airport wherein Scott Langton personally picked me up and then we closed the car purchasing deal within hours at the dealership. Scott Langton returned all calls promptly, provided detailed photographs and vehicle invoice documentation, and was very knowledgeable on what this manufacturer was offering to the public.
As the dealership's motto goes "Customer for Life" and I will always keep this in mind for any of my friend's future car referrals and/or any of my future return business car purchases.
Michael A
"Scott Laughton was definitely an OUTSTANDING, with a CAN-DO attitude"
His DEVOTION,CARING and above all HONESTY is what sold me to seek this dealership and buy a brand new affordable, styling imaged car. Based off of my predicament I had with my old car Mr Laughton was able to present a real solution and the truth on how I can go about getting a vehicle. I have been searching for a dealership that was able to help me with my solution, every other dealerahip gave me the same story, 'build your credit and wait another year, or co-sign. On 31 May 2011, I walked in at about 715 and walked out as a very PLEASED and HAPPY customer. I told Mr Laughton do not give me a repeat on what Ive heard over the past 6 months, my options were very complicated and so were my needs. As I filled out the routine paperwork I truly believed that this was going to be the same scenario with the other dealerships, whereas they would come back and say 'well the thing is....'. Quite a few dealerships had advised me to repo my vehicle just to make a sale, Mr Laughton highly discouraged it and advused I need to look out for the future of my finances. I was VERY VERY HAPPY that I took his advice. I got a loaned approved but was not pleased with the limitations of the car that was suited to my credit, Bob Mann and Mr Laughton walked me out on the lot and pointed out to the '200 Chrysler' and said this is tge best of the bestest. My heart was sold and I am loving and appreciating all they have done. I was amazed in his enthusiasm in trying to help me out, considering my situation I kepr pushing for other options and he worked very well on getting me a 200 Chrysler. I was also amazed in the involvement the GM, Bob Mann, had taken interest into also getting me a good deal on my car. I had an upside down loan, with slightly low credit but because of the income I have I was able to pay the newly improved car note. In the past 11 yrs I have owned 2 brand new cars but never have I had the most pleasing customer service Stevens Creek has offered. Even after I walked out with my new car, their follow up was just far beyond the greatest service. All the nice gentleman are very attenative right when you park your car, the greet and escort and even ask if car needs cleaning and washing, I go every weekend to get my car cleaned. Their services is just impeccable. Although I was a bit of a demanding customer Mr Laughton is and has been patient and very upfront with the services he has provided. I have enjoyed their attention and care, they also give out good references, i.e, tinting and rims shops. Their rapport throughout the community I have found to be OUTSTANDING! Mr Laughton I wish the best and I know that your great effort go unnotice and your service reflects great credit upon yourself and Stevens Creek Chrysler Jeep Dodge. I DEFINITELY HIGHLY RECOMMEND STEVENS CREEK CHRYSLER JEEP DODGE and MR SCOTT LAUGHTON. BOB MANN JOB WELL DONE to all the men and your staff. Also, to the nice gentleman in tge Finance Dept he was great in explaining my contract verbatim to me!!!
Tira D
